Our inbound toll-free service manages toll-free phone service and online voice broadcasting strategy of the organizations.
The Approach
The massive inbound call handling capabilities with 24-hour live response integrate the free response and effectiveness of a toll-free number. Equipped with the state-of-the-art power supply our inbound call center helps you to enhance your reputation and in providing clear professional approach. The toll-free number helps to increase the response of customer towards your advertisement.
Our Customer Service Representatives (CSR’s) are trained thoroughly to keep their knowledge up to date about the product or service they are going to answer the customers about. This brings in multiple orders and increased customer satisfaction.
Our toll-free response is also effective as CSRs know the language, the carriers; the proper contacts and help the implementation of numbers quickly. As a customer dials the toll-free number, CSR on the other side of the line provide answers to their questions presenting themselves as a seamless extension of the organization.
Features of Toll Free Response
- Account Status
- Locator Services
- Shipment Tracking
- Employee Testing/Studies
- Customer Surveys & Loyalty Programs
- Market Research
- Payroll Services
- Voice Mail
- Claims Reporting
- Message and Recording Service
- Sweepstakes and Contests
- Invoice Payment
- Lead Generation
- Satisfaction Surveys
- Voice Mail and Call Back Systems
- Product Ordering and Fulfillment
- Inventory Services
- Calling Card Services