Our complete call center outsourcing services utilize the right mix of technology and expertise to accommodate the needs of business of all sizes, types and across all verticals.
Call Centers India offers innovative contact center services that enable efficient customer interaction irrespective of the channel that a customer opts for. Our extensive array of call center solutions not only helps you achieve your business goals but also reduces your expenditure, improves operational efficiency and increases your overall revenue. We strive to leverage on an amalgam of expertise and technology for providing exceptional services to our clients. Irrespective of your industry or strata, we make every possible effort to fulfill your requirements through an inclusive assortment of call center solutions.
Since the requirements of a business are completely different from that of its counterparts, we provide you with solutions that address to the specified requirements of your business. Outsourcing your customer support process to us would alleviate your responsibilities and allow you to focus on the areas where your competencies lie.
The relationship between you and your customer is no less than friendship.One cannot deny that call centers are instrumental is building such relationships.Our experience in the customer service industry has made us realize that every customer looks for professional support and consistent service whenever he calls up a contact center.The customer care solutions offered by Call Centers India cover the various stages of customer lifecycle in an efficient manner.No matter when your customer calls up, we are ready to address their queries at any time of the day.
Following are our comprehensive range of Call Center Services:
- Call Center Services
- Customer Care Support
- Toll-Free Response
- Inquiry Handling
- Consumer Response
- Dealer Locators
- Seminar Registration
- Direct TV Response
- Print Media Response
- Sales Lead Qualification
- Back Office Services
- Order Processing
- Catalog Orders
- Technical Support
- Help Desk Support
- Product Technical Information
- Interactive Voice Response(IVR)
- Web Enabled Services
- Website Response
- Direct Mail Response
- Email Management
- Web Based Chat Support
- Live Chat Support
- Order Taking and Tracking