We offer product technical information to the callers. We train our CSRs timely training to complement your ongoing external marketing efforts by dealing on the technical front.
The Method
With the expertise in providing inbound order taking solutions, our Customer Service Representatives (CSRs) are fully trained to memorize the technical specifications pertinent to a specific product. Our inbound call center enables companies to communicate with their valued customers by providing them product specific information through various modes like Online and live customer service and support
- E-mail response management
- Integrated solutions capabilities
Our CSRs handle all the queries with extreme patience and swiftness. They’re up to date knowledge supported with streamlined technology enable quick response and detailed information in a jiffy.