Our services of inbound call center are round the clock and offer personalized technical support backed up with cutting edge technologies for better and automated knowledge support.
We specialize in taking local and national order entries for:
- Print advertisements
- National dealer locator referral coupons
- Samples
- Literature and information requests
- Literature request fulfillment
The Procedure
Our engaging and clear direct mail response services ensure right approach and right information. The thorough approach of our direct mail program reflects the personal style and business culture of client whilst being relevant to their audience. Our project management team and development specialists imply a standard needs analysis checklist to ensure the fulfillment of every requirement, need and expectation of a client.
Our powered by customers direct marketing campaigns and commercials produce large numbers of calls and bring immediate response to televised spot advertisements. We ensure the efficient processing of each incoming call by our inbound staff. Our quality assurance strictly monitors call flow and makes real-time and appropriate arrangements according to intricate call projection models to give ultimate cost efficient and timely solutions to our clients.